Betty Chang
Chief of Staff, Capable Health
Bio: Betty is the Chief of Staff at Capable Health, a healthcare infrastructure company based out of New York City where she works on strategic, organizational, and operational priorities alongside the CEO. She’s passionate about building and investing in technologies that close the health equity gap. Previously, Betty managed an investment fund to improve women’s and children’s health in developing countries at UNICEF, created national STEM education and COVID-19 response programs at Luminary Labs, and researched how urban design practices can improve community health at Sidewalk Labs. Find her online at bettychang.xyz and Twitter.
Org Info: Capable Health is an extensible patient engagement platform for end-to-end care delivery. Their suite of compliant digital tools with a best-in-class data model empowers providers who are building continuous care models that go beyond the traditional appointment — to improve patient outcomes, optimize care operations, and unlock new value-based programs. The company was founded by the former CTO of Candid and Galileo, and is backed by healthcare leaders at M13, AlleyCorp, and Able Partners. Learn more through their website.
What motivated you to pursue your current work?
In college, I was preparing for a career on the clinical side of healthcare. So, when I landed my first internship at my local health department and they assigned me to the Information & Technology department, I was initially bummed.
I spent the summer working on digital transformation projects: helping implement the first department-wide EHR, and designing a mobile-based app for peer nutrition counselling. That summer was just as transformational for me, where I saw firsthand how software can be a powerful medium in which to scale effective care models that have outsized impact on underserved and underrepresented patient populations.
This personal insight has driven many of my career decisions, including my current role as the Chief of Staff at Capable Health.
What distinct value does your work bring to the digital health field?
At Capable, I’ve led a breadth of company building initiatives: from standing up our first sales and marketing processes to managing investor relations and our seed round. In turn, I’ve gotten to meet incredible folks from startups, venture capital, enterprises, and government entities.
I believe that fixing the U.S. healthcare system requires partnerships across the ecosystem, so I’ve most valued being able to connect the dots amongst these stakeholders as a community and ecosystem builder.
How does your work impact your target end-users or stakeholders?
My and my team’s work at Capable Health ultimately aims to accelerate a new healthcare infrastructure paradigm that centers around the patient. Our patient engagement software empowers virtual care organizations to provide personalized, continuous care delivery.
We track our value and impact against the following stakeholders:
1. Developers are able to launch, scale and manage their patient-facing solutions using our software with a fraction of the time, money, code.
2. Administrators and practitioners are able to improve clinical
efficiencies, reduce costs, and transition to value-based payment models seamlessly.
3. And most importantly, patients are able to receive quality care whenever and wherever they are — that’s reflected in better patient engagement, adherence and outcomes.
I’m lucky enough to work with these stakeholders through awesome Capable customers — from women’s health startups to top 20 hospital systems. You can read a few case studies here.
What is one exciting update or near-term opportunity that you would like to share with the digital health community?
I started a blog recently, with the goal of sharing lessons and tips that I’ve learned about navigating early startup roles (e.g., starting guide to find your healthtech community), and white space opportunities in digital health (e.g., why you should be excited about Family Tech) with other operators, founders, and investors.
It can be a lonely, complex, and frustratingly regulated process to build in healthcare, and my goal with writing is to make it less so!
You can subscribe here: bettychang.xyz
Bio: Betty is the Chief of Staff at Capable Health, a healthcare infrastructure company based out of New York City where she works on strategic, organizational, and operational priorities alongside the CEO. She’s passionate about building and investing in technologies that close the health equity gap. Previously, Betty managed an investment fund to improve women’s and children’s health in developing countries at UNICEF, created national STEM education and COVID-19 response programs at Luminary Labs, and researched how urban design practices can improve community health at Sidewalk Labs. Find her online at bettychang.xyz and Twitter.
Org Info: Capable Health is an extensible patient engagement platform for end-to-end care delivery. Their suite of compliant digital tools with a best-in-class data model empowers providers who are building continuous care models that go beyond the traditional appointment — to improve patient outcomes, optimize care operations, and unlock new value-based programs. The company was founded by the former CTO of Candid and Galileo, and is backed by healthcare leaders at M13, AlleyCorp, and Able Partners. Learn more through their website.
What motivated you to pursue your current work?
In college, I was preparing for a career on the clinical side of healthcare. So, when I landed my first internship at my local health department and they assigned me to the Information & Technology department, I was initially bummed.
I spent the summer working on digital transformation projects: helping implement the first department-wide EHR, and designing a mobile-based app for peer nutrition counselling. That summer was just as transformational for me, where I saw firsthand how software can be a powerful medium in which to scale effective care models that have outsized impact on underserved and underrepresented patient populations.
This personal insight has driven many of my career decisions, including my current role as the Chief of Staff at Capable Health.
What distinct value does your work bring to the digital health field?
At Capable, I’ve led a breadth of company building initiatives: from standing up our first sales and marketing processes to managing investor relations and our seed round. In turn, I’ve gotten to meet incredible folks from startups, venture capital, enterprises, and government entities.
I believe that fixing the U.S. healthcare system requires partnerships across the ecosystem, so I’ve most valued being able to connect the dots amongst these stakeholders as a community and ecosystem builder.
How does your work impact your target end-users or stakeholders?
My and my team’s work at Capable Health ultimately aims to accelerate a new healthcare infrastructure paradigm that centers around the patient. Our patient engagement software empowers virtual care organizations to provide personalized, continuous care delivery.
We track our value and impact against the following stakeholders:
-
1. Developers are able to launch, scale and manage their patient-facing solutions using our software with a fraction of the time, money, code.
- 2. Administrators and practitioners are able to improve clinical
efficiencies, reduce costs, and transition to value-based payment models seamlessly.
- 3. And most importantly, patients are able to receive quality care whenever and wherever they are — that’s reflected in better patient engagement, adherence and outcomes.
I’m lucky enough to work with these stakeholders through awesome Capable customers — from women’s health startups to top 20 hospital systems. You can read a few case studies here.
What is one exciting update or near-term opportunity that you would like to share with the digital health community?
I started a blog recently, with the goal of sharing lessons and tips that I’ve learned about navigating early startup roles (e.g., starting guide to find your healthtech community), and white space opportunities in digital health (e.g., why you should be excited about Family Tech) with other operators, founders, and investors.
It can be a lonely, complex, and frustratingly regulated process to build in healthcare, and my goal with writing is to make it less so!
You can subscribe here: bettychang.xyz