Telemedicine hits 80% adoption

The results are in: telemedicine is here to stay…in all of its forms. Findings from Rock Health’s 2022 Digital Health Consumer Adoption Survey reveal that telemedicine has officially reached the 80% adoption mark, becoming the preferred care channel for prescription refills and minor illnesses. Plus, consumers are adopting non-video modalities of telemedicine, like phone calls and messaging, at higher rates than live video. These Survey results demonstrate that as healthcare organizations transform to meet patient needs, they will need to integrate multi-modal flows in a way that is convenient for both providers and patients—focusing on quality of care rather than total billing per patient.

Our latest piece also digs into who is and isn’t using telemedicine, the latest trends (and opportunities) in wearables, and consumer sentiment around data privacy and sharing—hint: consumers are growing wary. Read the breakdown of our 2022 Survey data (and check out previous reports) to see how consumer adoption of digital health continues to evolve.


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