Telemedicine’s tipping point

Last week, federal officials expanded Medicare coverage of virtual visits while further hinting at regulation that would allow medical professionals to practice across state lines. Telemedicine is undoubtedly at a tipping point, but the companies powering these services are struggling to meet the surge in demand. And moving some forms of care—like therapy—online comes with its own logistical and privacy concerns. Still, with regulatory barriers cleared by way of emergency, the healthcare industry is left to wonder—how many of these tech-enabled changes will remain as we settle into the new “normal”?


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