Research2/18/20

Podcast: How Consumers Are Navigating The Digital Healthcare Experience

Rock Health

There’s Instagram and Instacart—but how close are we to Insta-health? While the healthcare experience is increasingly digital, privacy issues, the changing patient-physician relationship, and differences across population segments paint a more nuanced, complex picture of consumer behavior. And a critical question has yet to be fully answered—what value is flowing back to the patient?

The authors of the 2019 Digital Health Consumer Adoption Report—the Stanford Center for Digital Health’s Dr. Mintu Turakhia and Rock Health’s Sean Day and Megan Zweig—recently sat down and parsed through the findings from the fifth annual survey of 4,000 Americans about the role technology plays in their healthcare journey. Access the full Consumer Adoption Report here.

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